Refund policy

RETURN AND EXCHANGE POLICY

We want you to be delighted with your purchase. Eligible items may be returned for an exchange or store credit when a return request is submitted within 7 calendar days of confirmed delivery.

RETURN CONDITIONS

To qualify, merchandise must be:

• Unworn, unused, unaltered, and in its original saleable condition
• Free from scratches, damage, fragrance, or other signs of wear
• Returned with all original tags, certificates, branded packaging, and proof of purchase

All returns are subject to inspection. Items that do not meet these conditions may be declined and returned to the customer.

RETURN PROCESS

Before returning an item, please email yaf@yafsparkle.com within 7 calendar days of delivery to request authorization and shipping instructions.

Once approved, the item must be shipped within 3 business days using a tracked and fully insured service. Customers are responsible for return-shipping and insurance costs. Yaf Sparkle is not responsible for return packages that are lost, damaged, or delivered without authorization.

EXCHANGES AND STORE CREDIT

Approved returns are eligible for an exchange or nonrefundable store credit. If an exchange is requested because of sizing, we will work with you to identify an available replacement or appropriate sizing solution. Additional sizing, alteration, shipping, or price-difference charges may apply.

CANCELLATIONS

Cancellation requests may be submitted within 24 hours after an order is placed. A cancellation request is not guaranteed once payment has been captured, sourcing has begun, or the order has entered production or fulfillment.

FINAL-SALE ITEMS

Sale and clearance merchandise is final sale. Customized, engraved, resized, altered, or personalized merchandise is also final sale unless it arrives damaged or differs materially from the confirmed order.

Made-to-order and special-order merchandise is eligible for exchange only, subject to availability and the return conditions above.

DAMAGED OR INCORRECT ITEMS

Please inspect your order immediately after delivery. If an item arrives damaged or incorrect, contact yaf@yafsparkle.com within 48 hours and include clear photographs of the item, packaging, and shipping label so we can review the matter promptly.

GIFT RETURNS

Eligible gifts may be returned for nonrefundable merchandise credit under the same conditions and deadlines stated above.

We do offer nationwide exchanges: Your item must be in its original unused condition to be exchanged. You must return the item within 7 days of receipt of your purchase. Please email yaf@yafsparkle.com for returns. We offer this service so we can guarantee your absolute satisfaction. Should you not be happy with your purchase, please let us know how we can do better! 

The piece will be exchanged for another one or for store credit. However, the customer will assume the cost of shipping both for nationwide and international purchases. Please understand that we can not pay for worldwide shipping fees. Articles are accepted for store credit or exchange in the U.S. if returned in saleable condition, accompanied by a sales receipt. 

Sales items: All sales items are considered final sale.

Items made-to-order are for exchange only.

Gift recipients are entitled to a nonrefundable merchandise credit.